Refund policy

Return & Replacement Policy

We do not accept returns or offer refunds.

Damaged Items Only

• We only offer replacements for items that arrive damaged.
• To request a replacement, please contact us within 72 hours of delivery.

Proof Required

• Customers must provide clear photos of the damaged item and packaging when submitting a request.
• This helps us verify the issue and process your replacement quickly.

Replacement Process

• Once your claim is reviewed and approved, we will send a replacement item at no additional cost.
  

Contact

• Please email us at info@bskinsalvation.com with your order number and photos.